Restaurant is beautiful in the main dining room and bar. Staff very pleasant but inefficient. Old Fashion ordered immediately upon sitting down was not delivered until requested a second time. Then it was short and warm - we had to request more ice. Very, very specific medium rare and rare steaks ordered were served well and medium well and, (we never do this but at these prices we were not just going to eat what we did not want!), had to be returned and replaced. We had to indicate that the beautiful baked potato needed to be replaced and served hot. Second attempt, delivered without any apology, resulted in two perfectly cooked and very tasty steaks. Glass of pinot noir was served promptly. Check took forever - and our pensionado discounts were figured incorrectly so we were overcharged about $9.00 & tipped on the higher amount- we will have to discuss this in person when we are in the area again Wednesday or I will have to make a complaint to AMEX. So much potential here for a great experience was really diminished piece by piece. Very disappointed and we are not likely to ever return.
