Horrible service! When the service is bad and the food is bad we make sure to not go back. The food was okay, but the service was horrible. A party of six in the late afternoon hoping to have an enjoyable evening with wonderful views. The views were excellent. We ordered 5 dinners and an appetizer as an entrée. We were immediately warned that the appetizer would take a long time to arrive. We were surprised to learn also that there were no local beers or any typical liquors except for Ron Abuelo. After about an hour the appetizer arrived and within a few more minutes four of the five meals arrived. One of the meals that did not make it was a fish dish similar to one that had made it to the table. I made a comment that we were missing one meal and were told that it was on the way. After several minutes our friend insisted we start eating before our food gets too cold. We were about a third of the way through our meals and I asked the staffer who was in charge of our table to please check on the missing meal because I was afraid that my friend would not get his meal before we were finished, we were again assured that the meal was on its way. After an hour and half we had all finished and still waited on the meal. We asked to speak to a "higher" authority and were assured he would be there soon. Fifteen minutes later said authority arrived to ask what he could help with and we complained that the meal had been forgotten or lost and were assured it would be right out. After two hours we asked to cancel the meal and almost immediately it was delivered to the table. The night that we were hoping to celebrate with family that just arrived into the country was less than enjoyable. I do not wish this experience on anyone else. There are many other places in Casco Viejo. Try anywhere else.
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Avenida Eloy Alfaro, calle 11, Hotel Casa Panamá - Casco Antiguo - Panamá
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(516 reseñas)Precio por persona de: Entrada + Plato principal + bebida SIN ALCOHOL
Precio = Entrada + Plato principal + Bebida SIN ALCOHOL
Tuve la oportunidades de ir sin hacer reserva, cuando llegamos escogimos una mesa en el segundo piso pero fuimos movidos al área la piscina sin embargo nos disfrutamos y nos encantó el Show de una chica que ambientaba el lugar con su música cantando y tocando guitarra Jacky excelente presentación!!! Pedi dos tragos un summer lazotea y un moctailks me gustaron. Un lugar muy bonito para ir compartir con amigos h ver el atardecer pero toca hacer reserva..
¡Hola Guadalupe! MuchÃsimas gracias por tu comentario. Nos alegra mucho saber que disfrutaste de #Lazoteaexperience. Esperamos verte pronto por aca, para seguir disfrutando! ✨
Lo que me gusta de este lugar es que podrás disfrutar de cócteles y platos diferentes con sabores únicos mientras vives la experiencia al aire libre en su terraza o la opción en su interior. Sugiero hacer reservación sobre todo cuando tienen música en vivo, que cabe destacar crean un ambiente increÃble.
Fuimos un domingo a eso de la 1pm y no sabÃamos que solo habÃa menú brunch; tenÃan un par de opciones, pero en realidad querÃa probar el menú regular, entonces asumo que me tocarÃa regresar. Lo que sà voy a mencionar es que probé uno de los mejores cócteles últimamente y la sopita de maÃz de cortesÃa, deliciosa (la puedes pedir en el menú brunch, me fijé 😉). Por último la atención fue muy buena.
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